martes, 5 de enero de 2010

Tips to become better at the art of listening


..." If you are speaking and the person you are having a conversation with has not said something within the past 60 seconds, there is a good chance you have lost her and it´s time to stop talking so much.
Resist the temptation to interrupt. Catch yourself just before you do so and pay more attention to the content of what the other person is saying to you.
If appropiate ( that is, in a business setting), take notes. Few things more readily show the other person in a conversation that you genuinely wish to learn from what he has to say than pulling out a notepad and making notes while he speaks.
After the other person makes her points, rather than inmediately responding with your opinion, reflect on what you have just heard. Saying something such as, " Just to make sure I understand you, you are saying....?" and doing so with complete sincerity will bring you much closer to the people you interact with every day of your life..."

Who will cry when you die? from Robin Sharma

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